Privacy Policy

1. Who We Are

WiseWing ("we," "us," or "our") provides AI-powered marketing and lead management services for home service contractors. Our website is located at wisewing.ai. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number, and business name when you fill out our forms.
• Trade information: The type of home service trade you operate and which marketing challenges affect your business.
• Communications: Any messages, inquiries, or feedback you send us via form, phone, or chat.

We also collect information automatically when you visit our website:

• Usage data: Pages visited, time spent, referring URLs, and browser/device type.
• Cookies and tracking: We use cookies and similar technologies to understand site usage and improve your experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Deliver your free leak audit and follow up about our services.
• Send you relevant communications about WiseWing products, updates, and offers (you may opt out at any time).
• Improve our website, services, and marketing strategies.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Trusted third-party vendors who help us operate our CRM, communications, and marketing platforms.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In connection with a merger, acquisition, or sale of all or part of our business.

SMS Consent and Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you would like us to delete your information, please contact us at the address below.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Request a copy of your data in a portable format.

7. Cookies

Our website uses cookies to enhance your experience and analyze site traffic. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

• Phone: (984) 330-7542
• Website: wisewing.ai